The Improvement Science Team designs and conducts studies to improve patient care by gathering qualitative and quantitative insights, identifying enablers and barriers, and finding or creating interventions and resources to accelerate best practice adoption. The Improvement Science experts facilitate meaningful forums with health system professionals of all levels and specialties.
Meet The Team
Misty Anderson, M.B.A., B.S.N., R.N., LSSMBB
Principal, Improvement Science
Hesper Chan, B.S.
Manager, Improvement Science
Trisha Fritz, B.F.A.
Senior Multimedia Designer
Michelle R. Mann, B.S.
Vice President, Business Operations and Decision Support
Erica Robichaud, P.T., C.P.T., M.H.A.
Director, Improvement Science
Nicholas Travis, MSN, BSN, RN, FNP-C
Manager, Content Generation
Jeff Vawter, M.H.A.
Senior Director, Improvement Science
The Improvement Science Team has a wealth of insight into:
- Educational content creation
- Improvement Science
- Lean Six Sigma
- Measurement design
- Performance improvement
- Quality assurance
- Social and market research
- Survey design, facilitation, and writing
- System architecture
- User experience assessment
Since 2016, we have studied topics such as:
- Acute kidney injury
- Atherosclerotic Cardiovascular Disease
- Atrial fibrillation
- Chronic lymphocytic leukemia
- Chronic pain
- COVID-19 outpatient pathways
- Dementia/Alzheimer’s Disease
- HER2+ Metastatic breast, ovarian, prostate, non-small cell and small cell lung cancers
- Influenza vaccines
- Meningococcal vaccines
- Rheumatoid arthritis
Based on guidelines and real-world practice
Creates a clear picture of end-to-end activities for care management
Outlines key stakeholders involved throughout the care continuum
Provides a standardized approach to care for providers and patients
Defines all details for implementation and execution
Serves as a historical reference of the project and deliverables
Serves as a “catalog” of resources and how to use them within a Framework intended to close gaps in care
Can provide a prospective way to map new resources to structural improvement areas
Dependent on project needs.
Rapid Diagnosis: The One-Stop Clinic Approach for Breast Cancer Care
The wait time between abnormal mammogram results and a definitive diagnosis causes significant patient anxiety and distress. Premier and St. Luke’s University Health Network partnered to understand approaches to help reduce diagnostic wait times and patient anxiety.
Site Readiness Framework for Alzheimer’s Disease
The Framework provides an overview of the Alzheimer’s Disease (AD) patient journey as well as strategies and tools to support the detection and management of patients with Mild Cognitive Impairment due to AD and mild AD.
Patient Journey Tools in Oncology
The objective of this project is to investigate guideline-concordant management of cancer types (non-small cell lunch cancer, small cell lung cancer, ovarian cancer, chronic lymphocytic leukemia and breast cancer) and approaches to driving improvements in patient care and quality of life.
A novel barrier control to protect healthcare workers from infection transmission and hazardous drug exposure when flushing toilets.
Recent American College of Rheumatology guidelines emphasize functional improvement as part of osteoarthritis (OA) management. We developed and evaluated a tool to promote provider and patient engagement in functional goal setting in OA care.
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